DBJ Store Return Policy
How Long after an order can returns be claimed?
Returns or exchange requests must be made within 30 days of the date you receive your order. Please note that limited edition items are not eligible for exchanges or refunds.
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Will you accept returns of product in any condition?
Items must be returned in their original condition as shipped originally, with tags attached if applicable.
Returned items cannot be washed, worn, used or altered in any way.
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How do I start a return or an exchange?
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Before sending anything back, on the left of the davidboydjanes.com Store page please use the link to send a return request. We will provide you with an email containing a Return Authorization Number for approved returns. or exchanges.
Return shipping cost is at purchasers cost.
Any orders sent back without a provided Return Authorization Number will be subject to approval upon receiving the shipment.
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Can I return limited edition purchases?
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No, due to being special orders all limited edition items are final sale only. Within the limited edition item description, no returns is acknowledged.
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Can I make orders over the phone?
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No, all sales are made at davidboydjanes.com or at events only.
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